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Fixora Terms of Service

Last updated: Jan 5, 2025

These Terms of Service ("Terms") govern your access to and use of the Fixora mobile application, website, and related services (collectively, the "Service") operated by Fixora Inc., a corporation incorporated in Canada ("Fixora", "we", "us", or "our").

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.


1. Description of the Service

Fixora is a professional-facing job and client management platform designed for tradespeople and service professionals. The Service may include features such as:

  • Job and visit tracking
  • Client and contact management
  • Estimates, invoices, and records (non-payment processing)
  • Notes, scheduling, and internal workflow tools

Fixora is not a marketplace and does not provide homeowner-facing functionality. We do not match homeowners with professionals, and we do not represent or act on behalf of any homeowner or client.


2. Eligibility

To use Fixora, you must:

  • Be at least 18 years of age
  • Use the Service for professional or business purposes
  • Have the legal authority to enter into these Terms

By using the Service, you represent and warrant that you meet these requirements.


3. Account Registration

You may be required to create an account to access certain features.

You agree to:

  • Provide accurate and current information
  • Maintain the security of your login credentials
  • Accept responsibility for all activity under your account

You are solely responsible for any data, content, or information you enter into the Service.


4. Professional Responsibility Disclaimer

Fixora provides software tools only.

  • We do not perform, supervise, or guarantee any professional services
  • We do not verify licenses, qualifications, insurance, or compliance of professionals
  • We do not intervene in disputes between professionals and their clients

You are solely responsible for:

  • Your services
  • Your pricing
  • Your communications
  • Your compliance with applicable laws, licensing, tax, and insurance requirements

5. No Payment Processing

Fixora does not process payments or hold funds on behalf of users.

Any invoices, payment records, or financial data entered into the Service are for tracking purposes only. All payment arrangements occur outside of Fixora between you and your clients.


6. Free Service & Future Changes

The Service is currently provided free of charge.

Fixora reserves the right to:

  • Modify, limit, or discontinue features
  • Introduce paid features or subscriptions in the future

Any material changes related to pricing will be communicated in advance.


7. User Content & Data Ownership

You retain ownership of all content and data you submit to the Service ("User Content").

By using Fixora, you grant us a limited, non-exclusive, royalty-free license to host, store, process, and display User Content solely for the purpose of operating and improving the Service.

You are responsible for ensuring that:

  • You have the right to use and store such data
  • Your use complies with privacy and data protection laws applicable in Canada

8. Prohibited Use

You agree not to:

  • Use the Service for unlawful purposes
  • Upload false, misleading, or infringing content
  • Reverse engineer or exploit the Service
  • Attempt unauthorized access to systems or data
  • Use the Service to harass, defraud, or harm others

We reserve the right to suspend or terminate accounts that violate these Terms.


9. Third-Party Services

Fixora may integrate with or link to third-party tools or services.

  • We do not control third-party services
  • We are not responsible for their content, availability, or practices
  • Your use of third-party services is governed by their respective terms

10. Termination

You may stop using the Service at any time.

Fixora may suspend or terminate your access if:

  • You violate these Terms
  • Your use poses risk to the Service or other users

Upon termination, your right to use the Service will cease immediately.


11. Disclaimer of Warranties

The Service is provided "as is" and "as available".

To the fullest extent permitted by law, Fixora disclaims all warranties, including:

  • Fitness for a particular purpose
  • Accuracy or reliability of data
  • Uninterrupted or error-free operation

12. Limitation of Liability

To the maximum extent permitted under applicable law:

Fixora Inc. shall not be liable for:

  • Loss of profits, data, or business
  • Service interruptions
  • Disputes between professionals and their clients

Our total liability, if any, shall not exceed $100 CAD.


13. Indemnification

You agree to indemnify and hold harmless Fixora Inc. from any claims, damages, or expenses arising from:

  • Your use of the Service
  • Your professional services
  • Your violation of these Terms or applicable laws

14. Governing Law

These Terms are governed by the laws of the Province of Alberta and the laws of Canada applicable therein, without regard to conflict of law principles.

You agree to submit to the exclusive jurisdiction of the courts located in Alberta, Canada.


15. Changes to These Terms

We may update these Terms from time to time.

If changes are material, we will notify users through the Service or by other reasonable means. Continued use of Fixora after changes constitutes acceptance.


16. Contact Us

For questions or concerns regarding these Terms, contact:

Fixora Inc.

📧 contact@getfixora.app

📍 Canada